OTF Productions

Support

Stuck, found a bug, or a purchase didn't arrive? Email support@otfdp.com - it reaches a person, and we try to reply within 2 business days.

It helps to include which game, your device (for example "iPhone 15" or "Galaxy S23"), the app version from the game's Settings, and what happened. A screenshot is worth a lot.

Help for each game

GameSupportYour account
Assemble by CyclogramHelp and FAQDelete your account
Color by NonogramHelp and FAQDelete your account
Build by NonogramHelp and FAQBy email, with your account ID

Purchases are handled by Apple and Google. If something you bought hasn't appeared, try Restore purchases in the game's shop first.